Accessibility statement

This accessibility statement applies to the website at

The Suffolk Observatory website contains all Suffolk’s vital statistics; it is the one-stop-shop for data, statistics and reports all about Suffolk provided by a variety of organisations. Through data, reports and analysis, the Suffolk Observatory provides a comprehensive picture of Suffolk.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of this website may not be fully accessible:

  • There may be links to some older PDF documents may not be fully accessible to screen reader software, but these have mainly been updated.
  • Not all graphical data is fully described in the surrounding texts, but key summaries are accessible, and data is able to be exported.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email:

We’ll consider your request and get back to you within 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Suffolk County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemption identified below.

Whilst the site is by nature very data-centric, the Report Builder 2.0 tool used to display this data aims to achieve Level AA conformance, with all data-driven widgets (such as tables, charts and maps) all designed to meet the guidelines (or at least to provide alternative means of accessing the data where this is not possible). It is recognised that not all embedded reports will meet all success criteria or be fully AA compliant, because the design of each report is ultimately controlled by the report’s author. There a reliance on the author to ensure fully compliant provisions are put in place, and we are working to reinforce this.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents
Some of the linked PDFs were created prior to 23 September 2018, and these may not be fully accessible.

Any new linked PDFs we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 19/10/2023. It will be reviewed in October 2024 (or following any significant changes or developments, if sooner).

This website was last tested on 18/10/23. The tests were carried out by IJL Web Solutions.

We used this sampling approach to decide on a sample of pages to test.